frequently asked
questions

Contact us for international shipping. We can put together a quote.

We ship daily here at TurboNasty.com. Everything ships the same day unless it’s not an item that we have in stock. Show Panels will take 3-5 business days to build.

Please contact us before item is shipped.

Damage Claims
Please inspect the merchandise in the presence of the carrier at the time of delivery. It is the responsibility of the delivering service (FedEx Ground, etc.) to deliver the merchandise in good condition. In the unlikely event that you receive a package that has been opened or damaged, it is imperative that the driver documents it on their delivery sheet. You must report any and all damaged goods in shipments within 3 days of delivery. Turbo Nasty cannot be responsible for damaged or missing parts without documentation on the delivery sheet and without contacting the delivering company personally. Please promptly phone our order desk so we may assist you.

Returns:
In order to return a product you must call ahead to receive a Return Authorization Number. If the reason for the return is any fault of Turbo Nasty, we will give a full refund. However if the reason for the return is on the purchasers, we exercise the right for a 20% restocking fee. All returns must be accompanied by an RMA

Please contact us before item is shipped.